When we talk about digitalisation, it's not just about automating processes or going paperless--it's about rethinking the way you do business from the ground up. And that can be a daunting task, especially for small businesses. However, digital solutions can make your business easier to manage. This guide will show you how to make the most of digital solutions for your business. Going digital can be a big change, but it's one that can help your business grow. If you're ready to take the plunge, let’s get started!
Ditch the Paper
We'll start with one of the most visible changes you can make in your business--ditching the paper. A common example of paperless operations is QR codes in restaurants. These codes keep the restaurant staff and customers digitally connected. Your customers can easily scan these QR codes and access your entire restaurant menu. Apart from menus, restaurants have also been using these codes to receive their payments and orders online, which can help to streamline billing, order tracking and money management. Additionally, QR codes can be updated in real-time, so you don’t have to worry about outdated information.
Project Management Tools
Successful project management means knowing exactly what needs to be accomplished, when it needs to be done, and who is responsible for each task. This can be a daunting task without the right tools. Digital project management tools make it easy to keep track of every aspect of your project in one place. This includes setting deadlines, assigning tasks, and tracking progress. Plus, you can access your project management tools from anywhere in the world. That means you can manage your projects even while you're on vacation! Some of our favourites include Asana, Trello, and Google Drive. But there are many other great options out there, so be sure to do your research before choosing one.
Opt for Cloud-based Solutions
The changing landscape in the workplace, and the steady rise of remote workers, has led to a growth in cloud-based solutions. Cloud-based software such as Google Drive, One Drive, DropBox allows you to access your business data and applications from any device, anywhere in the world. That means you can keep your team connected, no matter where they are. And with so many cloud-based solutions available, there's sure to be one that meets your needs. They're affordable, easy to use, and scalable, so they can grow with your business. Apart from these benefits, cloud-based solutions allow your company to safely store critical business data and recover them even after a big cyberattack.
Use Marketing Automation Tools
No matter how revolutionary your product or service is, you won't get very far without a solid marketing strategy. Marketing automation tools can help you develop and implement a successful marketing strategy. These tools can automate repetitive tasks, like email marketing and social media posts. That means you can focus on other areas of your business, or take a well-deserved break. Plus, they can help you track your results so you can see what's working and what's not. With the right tool, you can even personalise your marketing messages to each individual customer. Some famous marketing automation tools are HubSpot, Marketo, Hootsuite and Buffer. Do your research to find the one that's best for you. With so many great options out there, it's easy to find one that fits your needs. Remember that automating means that your business can keep running if it needs to do so without you for one reason or another - at least for a while!
Automate Accounting and Bookkeeping
Another area where digital solutions can help ease the burden is in accounting and bookkeeping. Automating these processes can help you save time and money. There are a number of digital solutions that you can leverage to automate your accounting and bookkeeping tasks like invoicing, billing, cashflows, tax obligations, payments etc. These solutions are affordable and easy to use, so they're perfect for small businesses. By adopting these solutions, you can focus on key areas of your business that you are good at.
Customer Relationship Management Technologies
Businesses must have a clear understanding of their customers in order to provide the right services. From your website to your app, your customers should experience premium customer service. In order to get to know your customers better, you can use customer relationship management (CRM) technologies. This type of software gives businesses a 360-degree view of their customers, so they can better understand their needs. It enables a business to address customer needs, automate tasks, shorten sales cycles, and increase customer retention. It also helps businesses track and manage customer data, so they can provide the best possible service. Salesforce, Zoho, Hubspot, and Freshsales are some well known and excellent CRM solutions
Online payments have potentially increased in 2021. With busy lives and restricted movements, many customers are now shopping online. If your business offers online payments, you can make it easier for your customers to pay you. This type of payment allows customers to pay for goods and services online, without having to leave their homes. You can also use this opportunity to upsell and cross-sell your products and services as well. Web-based payments are convenient, fast, and secure, so they're also perfect for businesses that focus on providing a great customer experience. They can also help you save time and money by automating your money management tasks. Our low-cost services aim to simplify the customer experience with your brand and enhance the way you do business. Use your wamo business account to easily take payments online from your website, social media accounts and through ads.
Cybersecurity Tools and Services
Cybersecurity threats are on the rise, and businesses need to take steps to protect themselves. Tools and solutions like firewalls, multi-factor authentication, employee awareness training, antivirus software, and data encryption can help businesses protect their data, networks, and devices from cyberattacks. They also help businesses stay compliant with laws and regulations related to cybersecurity. Cybersecurity tools and services are essential for businesses of all sizes, but they're especially important for small businesses. That's because small businesses often don't have the resources to devote to cybersecurity. But with the right tools and services, they can protect themselves from threats.
Digital Money Management Tools
A business needs to have a clear understanding of its finances in order to make informed decisions. Digital money management resources like business debit cards, QR payments, sub-accounts etc. can help businesses track their spending, income, and profits. This information can help businesses make better decisions about their finances and save money in the long run. Digital money management tools are easy to use and can be accessed from anywhere. That makes them perfect for businesses that need to keep track of their finances, but don't have the time or resources to do it themselves.
No matter what your business is, it's important to stay up-to-date on the latest technologies. Depending on your business, you may need one or more of these technologies to help you stay competitive. They can help you save time and money, and enable you to stay ahead of the competition. Small businesses have a lot of advantages over their larger counterparts. They're more agile and versatile, and they can often pivot more quickly in order to take advantage of new opportunities. Look for companies that have created tools specifically to support the needs of small businesses. These tools will help you take advantage of those opportunities and give you a competitive edge.